CKEditor Templates not working Solved

User's avatar
Scott S.
11:01 Jan 09, 2015
Hi...I installed CKEditor Templates per your instructions (extracted archive to plugins folder, added config.extra plugins entry, and added to toolbar) and I can see the button just fine in the editor. When I click it I can see the different templates (see attached). But when I select one nothing goes into the browser. I have this setting, so nothing should be filtered out:

config.allowedContent = true;

What could I be missing?

Thanks.
 Screen_Shot_2015-01-09_at_6.00.01_AM.png   56.8 KB
Support team avatar
JS+
11:42 Jan 11, 2015
Hello, it's rather strange if the option really works. Could you tell me the URL of your CKEditor instance where I can check it? Or even tell me your browser's name and version, I will test it on my PC in that case.
User's avatar
Scott S.
13:15 Jan 12, 2015
Hi...Thanks for the reply. You can see it by going to http://test.portalbuzz.com and logging in using:

Email: demo@portalbuzz.com
Password: demo

Once in click the "Email" button on the left, then once there click the "Compose" button. You will see the editor on the page. I tried in Chrome and Firefox on a Mac. Thanks.
Support team avatar
JS+
12:39 Jan 18, 2015
Hello, sorry for delay.
Probably you use outdated version of the plugin. I have prepared the latest build again and uploaded it to files.doksoft.com to be sure that there is the newest version on it. I think this bug is already fixed there. Please download and try it.
User's avatar
Scott S.
13:26 Jan 19, 2015
That fixed it. Thanks.