Last support topics

Totally 108 solved problems
Go to the products list

logo
CKEditor Quick Image Upload

When adding the plugin to my CKEditor configuration file, I get this error when loading the page :
code]
Uncaught TypeError: Cannot read property 'doksoft_image_title' of undefined [/code]
Here is what I put in my configuration :
code]config.extraPlugins = 'doksoft_image';
config.toolbar_Testlink =
doksoft_image',
code]

logo
CKEditor Quick Image Upload
Version Question
1 replies Solved

I purchased CKEditor Quick Image Uploader + a while ago and I can see in my account, I can longer access files due to my expired license.
Also, it says the files were last updated January 2015.
Do you have some change log information of what was updated/added as apart of this product so I can better integrate the changes?

logo
CKEditor Image Embed

I get that error after adding:
config.extraPlugins = 'doksoft_image_embed';
to the config.js for ckeditor. The editor all not work at all unless I remove the extraPlugins line.
I extracted the files to the plugins directory as the instructions dictated.
I am using ckeditor 3.6.6 and Chrome 39.0.2171.

logo
CKEditor Backup

I bought this plugin (CK Editor Backup) a few hours ago. I've installed it in CK editor. Now that I'm testing it I'm coming across problems:
My problem is that when I use the web browsers below and make back-up copies, in those browsers a back-up is made but it doesn´t show the snapshot of what has been saved. It's left blank / empty. I'm sending a screenshot so you can see for yourself.
BROWSERS:
Firefox Windows: 34.0.5
Firefox Mac: 35.0.1
Internet Explorer: 11, 10 and 9
How can I solve this problem?
I've revised all the documentation and I realise that in the forum a person has written about the same problem I have.: you can see it in the link,
http://doksoft.com/forum/?Itemid=126&catid=7&id=148&option=com_kunena&view=topic
Also, I don´t like the fact my surname appears as part of the profile name. Could you remove it?
If this question is published in a forum or blog (or any where else), please remove my surname - first name is fine.

logo
CKEditor HTML Insert

I'm using "DOKSoft Insert HTML" plugin to insert html code without switching to source view.
When I insert my signup form html code through source view then it works fine BUT when I insert the same code using the "Insert HTML Plugin"; then the plugin automatically remove link tags (along other tags) from the inserted html code, which results in broken signup form.
My current Ckeditor settings are:
code]allowedContent: true,
fullPage: true,[/code]
Please reply at your earliest convenience.

logo
CKEditor Easy Image Upload

Dear Support team,
please find the attched image that indicate the error i faced, i set up every thing well as your description.
Please note that i use "updatePanel" tool for the page content.
Other, I noted that the files inside the uploader folder have the extension .php, i wondered if that files will work with asp.net because i used asp.net.

logo
CKEditor Quick Image Upload
Uploading status
7 replies Solved

there,
How can I see the uploading status like the screenshot you made: http://doksoft.com//images/stories/flexicontent/item_11_field_20/original/ckeditor-image-upload-conf.png
After I clicking 'OK', the dialog is just gone. It seems it's uploading in background. Never seen the uploading process or status shown in dialog like your screenshot. (Even on your demo page: http://doksoft.com/soft/ckutils/demo.html)
OS: win8.1, Browser: Chrome (39.0.2171.99 m)

logo
CKEditor Translator

Dear DOKSoft Team,
I just bought the CKEditor Translater. The demo version worked.
In the full version there are no languages to choose from, the OK button in configuration screen doesn't work and the icons on the toolbar are not shown. :(
What do I do wrong?
Best
Kassian
asp.net, .Net Framework 4, IIS 7, FF/Crome)

logo
CKEditor Bootstrap Bundle 3-in-1 OE

I'm in china, can not visit ajax.googleapis.com directly.(This site is ban by GFW). This cause page can not work if not using VPN.
How can I disable loading all depended file from my site instead of CDN? after search archive, I only found 'doksoft_bootstrap_include_url_dir', but this isn't work.
BTW, I already loading jquery, but it's seem dok-plugin ignore all the loaded resource.

logo
TinyMCE Big Add-ons Bundle

I have been trying to get the doksoft uploader to work for my MVC project. The target framework is v4.0
I have been following the guide (http://doksoft.com/blog/asp-net-uploader-configuring.html) but am not having any luck.
My questions are:
1. Does the project have to be target framework 4.5? If so, do you have a v4.0 DLL we could use instead
2. I do not understand what the path should be for the handler. The example is "/doksoft_uploader/uploader" but the uploader is being bundled into the site as a reference. This part seems tailored for PHP, is it necessary and if so, is it the path to the DLL?
3. The directory for upload section states reference from the site root are available, however, are user uploaded content is in a folder outside of the wwwroot (c:\apps\site-name\userfiles). Is it possible to upload content here if i provide a virtual directory to the IIS entry?

logo
CKEditor Special Symbols
Just get a blank box
2 replies Solved

When I click the link all I get is a 1 inch x 1 inch blank box
testing with a single group
code]config.doksoft_special_symbols = '0x1F00-0x1FFF';
config.doksoft_special_symbols_images_allowed = true;
config.doksoft_special_symbols_images_by_default = false;
config.doksoft_special_symbols_images_font_default = 'Arial';
config.doksoft_special_symbols_images_font_size_default = 12;[/code]

logo
CKEditor Templates

I installed CKEditor Templates per your instructions (extracted archive to plugins folder, added config.extra plugins entry, and added to toolbar) and I can see the button just fine in the editor. When I click it I can see the different templates (see attached). But when I select one nothing goes into the browser. I have this setting, so nothing should be filtered out:
config.allowedContent = true;
What could I be missing?

logo
CKEditor Easy Image Upload

The last question.
How do I pass a csrf_token(post)..?
So I've tried, but failed :
code]config.doksoft_uploader_url = 'http://domain.com/blog/upload_image/?csrf_token=<?php echo $this->security->get_csrf_hash(); ?>';[/code]
in codeigniter

logo
CKEditor Quick Image Preview Upload

Dear,
Strange, your demo http://doksoft.com/soft/ckeditor-image-preview-upload/demo.html runs but doesn't show the progression as your Quick File Upload.(http://doksoft.com/soft/ckeditor-file-upload/demo.html).
Is it possible to active upload progression for this image plugin too ?
More, I have problem with the 'Add File' button' on my project : It doesn't upload files. No error. Just close. Only drag & drop completely runs (close, upload, and tag in CKEditor text).
I use your last ASP.Net dll and plugins versions.
HB

logo
CKEditor Easy Image Upload
I need a sample code
3 replies Solved

I read the document, but failed to apply..
I want the sample code is applied to ckeditor
Help me please..