Hello.

I've bougth you great product but can't install it. I've read that it can be problems with version of my CKEditor and install it latest version from here - http://www.opencart.com/index.php?route=extension/extension/info&extension_id=13753&filter_search=ckeditor but it not helped me.

Also i've install missed dependencies like filebrowser and popup as you're recommended. It didn't help too.

Now a have button with upload image and when I click on it - it opens well, but any open or dragged files are not uploading to my server. Moreover, i don't see any network trafic to server when i try to upload.

Please help.

Hello. Is there some solutions?

Hello,

Please open your browser's debug console and see "Networking" tab to understand what went wrong. I guess you have problems with accessing server side uploader.

If you give me URL of your installation, I can try to help you more.

Hi!

As I said, there's no network connection since I open file to upload. Nothing happening at all and that is strange.

Hi.

Please answear to me! There's free alternatives to your product but i choosed yours because of support, that's expected to be normal in payed products. I can give you access to the website where the problem is reproduced.

I mean you are to debug this in Network tab: it must show something, at least an error. Maybe you are using Firefox? In this case you might need to click "record" button to log network events.

Please give me an URL of your TinyMCE installation. I will try to check what really happens myself.

ok.

1. Login to website http://ufa.soforp.com/admin with login admin and password admin
2. Go to menu catalog \ products
3. Select first product you'll see, for example Apple Cinema 30" and click edit
4. scroll to product description with CKEditor - http://joxi.ru/752ada9iEPZlm0
5. Press button , upload and so on.

It would be convinient to chat via skype:soforp, if it's possible

I have tested it and see that there is no errors on client side but server side uploader responses "Check permissions to folder on server side".

You need to find directory "ckeditor/doksoft_uploader/userfiles" and check its permissions: webserver's application (Nginx, Apache or something what you use) must be able to copy files there. Check owner and permissions: typically owner must be "www-data" and permissions must be 750 or something like it (755 for example)

You can also read more about debugging such situations in our new article: http://doksoft.com/blog/install-and-debug-ckeditor-big-add-on-bundle.html

If you will not be able to fix it, I can try to do it myself but I will need SSH access to do this.