Last support topics

Totally 108 solved problems
Go to the products list

logo
CKEditor Bootstrap Tools
Files missing?
1 replies Solved

The "doksoft_uploader" is not working and the mistake that the Java Console prompts is:

http://name-server:8888/themes/third_party/wyvern/plugins/doksoft_uploader/plugin.js?t=F0RD Failed to load resource: the server responded with a status of 404 (Not Found) 
The file is not there, in fact it does not come with the files once downloaded. How can I get it?

logo
CKEditor Bootstrap Tools
Issue with Block Visibility
1 replies Solved

When a visibility setting is provided for a block, there seems to be an issue with unsetting it. For example, setting a block to be hidden-sm (uncheck the visibility) then adding it back doesn't work. In some cases multiple hidden-xx classes are added to the block. A video that better demonstrates what's taking place can be viewed at https://vid.me/mVnp. Demo was done using the editor at http://doksoft.com/soft/ckeditor-bootstrap/demo.html using Chromium v43.0.

logo
CKEditor Bootstrap Tools

On trying to use "doksoft_bootstrap_gallery" it asks (it make sense) for "doksoft_uploader" to be installed. So after doing the install, JavaScript Console tells me:
code]Resource name "doksoft_uploader" was not found at "http://florverde-org:8888/themes/third_party/wyvern/plugins/doksoft_uploader/plugin.js?t=F0RD".[/code] among other things...

logo
CKEditor Table Tools

I couldn't find an answer in your knowledgebase (a search function would help). I've bought a license of your table tools and only later realized that I'd actually need the bootstrap version of the table tools.
Any chance you could switch my license?
Remo

logo
CKEditor HTML Insert

I want to use Insert HTML plugin , but the content I need is in Database. Is there a way I can use jQuery to insert the code directly on the HTML pop-up or in ckeditor but I need the code to be compiled by the plugin.

logo
CKEditor Easy Image Preview Upload

Your extension doksoft_ckeditor_instant_preview works fine in Firefox, but is not working for drag and drop on Chrome.
Even your own demo here: http://doksoft.com/soft/ckeditor-easy-image-preview-upload/demo.html does not work with Chrome. Chrome simply opens the image that you drop.
Can you please help? Is this issue going to be fixed?
Tom
PS: Chrome Version 42.0.2311.135 m

logo
CKEditor Bootstrap Tools

I have a very big usability issues with your plugin. It is impossible for me (as far as I can see) to be able to insert grid elements into places due to not being able to place a cursor in the right position.
Steps to reproduce:
1. Go to http://doksoft.com/soft/ckeditor-bootstrap/demo.html
2. Switch to source mode
3. Insert the following source,
code]<div class="col-xs-3 ">
p class="">col-xs-3</p>
div>
div class="col-xs-3 ">
p class="">col-xs-3</p>
div>[/code]
4. Switch back to wysiwyg mode
5. Attempt to insert a new grid div in between, before or after the grid divs. It is impossible. The cursor does not get placed in between the divs even when I click there.
Please fix.

logo
TinyMCE Custom Templates
Sample file and tinyMCE.init
5 replies Solved

I bought custom_templates (tiny mce 4)
I need to add the array config.doksoft_custom_templates
Where i need add? At tinyMCE.init ?
Could you, please, give me one example? I tried to add but o got an error.
Bill

logo
TinyMCE Image Embed
TinyMCE Image Embed Problem
5 replies Solved

im facing a problem where image does not appear in tinymce editor after i select the image from popup. Im using TinyMCE Image Embed Plugin.
OS: Ubuntu
Browser: Chrome Version 42.0.2311.90 (64-bit) and Firefox 37.0.1
Below is my tinymce initialization:
code]
script type="text/javascript">
tinymce.init({
selector: "textarea.mceEditor",
fontsize_formats: "4px 5px 6px 7px 8px 9px 10px 11px 12px 13px 14px 15px 26px 36pt",
theme: "modern",
plugins: [
advlist autolink lists link doksoft_image_embed charmap print preview hr anchor pagebreak",
searchreplace wordcount visualblocks visualchars code",
insertdatetime media nonbreaking save table contextmenu directionality",
emoticons template paste textcolor colorpicker textpattern"
toolbar1: "insertfile undo redo | bold italic | alignleft aligncenter alignright alignjustify | bullist numlist outdent indent | link",
toolbar2: "print preview | forecolor backcolor emoticons | fontselect | fontsizeselect | doksoft_image_embed",
statusbar : false,
height: "250"
code]

logo
CKEditor Foundation Tools

Hey,
I am using the Foundation plugins. For some reason the plugins add /..../ckeditor/plugins/doksoft_foundation_advanced_blocks/style.css and //cdnjs.cloudflare.com/ajax/libs/foundation/5.5.0/css/foundation.min.css to the head of the sourrouding document instead of adding them to the head of the CKEDITOR iframe on CKEDITOR.replace.
This is annoying as is messes up the current page (e.g. the backend), as soon as the affected plugins are loaded.
This is unwanted behaviour. A CKEditor plugin does not need to change the complete Website CSS. In case of inline usage the CSS needs to be there anyways in order to get applied when no CKEditor is attached. In case of replace there is no need to add the CSS to the sourrounding document. Also CKEditor content CSS can be set with the CKEDITOR.config.contentsCss key either in config.js or on replace.

logo
TinyMCE Google Maps

Please can you explain how to initiate the Tinymce Google maps plugin within a wordpress website? I've really tried many ways but obviously not the right way yet. Sorry to have to ask for help. :(
Kindest regards
Darren

logo
TinyMCE Quick Image Upload
Http error
11 replies Solved

I just bought license for the TinyMCE Quick Image Uploader and as you can see on the attach images I get an 404.3 error. How do I fix this?
This is on localhost and not on IIS.
Jesper

logo
CKEditor Foundation Tools

After integration not only the CKEditor (iframe) has foundation implemented but also the parent CMS system (parent of iframe).
Everything in the CMS is now styled by foundation! I only want the CKEditor styled by foundation.
How to prevent that from happening?

logo
CKEditor Bootstrap Tools

I bought CKEditor bootstrap tools (multi license)...but just work im my local computer.
When I upload the files to server (HostGator) doesn't work.
The breadcrumbs, badges and labels bootastrap tools doesn't work... Not appear all CKEditor...
When I delete from the extraPlugins...CKEditor returns work
Why does this happen?
SEE MY CONFIG BELOW:
code]
CKEDITOR.editorConfig = function( config )
config.language = 'pt-br';
config.skin = 'moonocolor';
config.toolbar = 'Full';
config.removePlugins = "elementspath";
config.resize_enabled = false;
config.extraPlugins = 'fontawesome,lineutils,widget,image2,doksoft_bootstrap_include,doksoft_bootstrap_advanced_blocks,doksoft_bootstrap_block_conf,doksoft_bootstrap_templates,doksoft_bootstrap_table,doksoft_bootstrap_button,doksoft_bootstrap_icons,doksoft_bootstrap_gallery,doksoft_bootstrap_badge,doksoft_bootstrap_label,doksoft_bootstrap_breadcrumbs,doksoft_bootstrap_alert';
config.contentsCss = '../css/font-awesome.css';
config.contentsCss = ['../css/bootstrap.css', '../css/font-awesome.css'];
config.allowedContent = true;
config.filebrowserBrowseUrl = 'Editor/ckfinder/ckfinder.html';
config.filebrowserImageBrowseUrl = 'Editor/ckfinder/ckfinder.html?type=Images';
config.filebrowserFlashBrowseUrl = 'Editor/ckfinder/ckfinder.html?type=Flash';
config.filebrowserUploadUrl = 'Editor/ckfinder/core/connector/php/connector.php?command=QuickUpload&type=Files';
config.filebrowserImageUploadUrl = 'Editor/ckfinder/core/connector/php/connector.php?command=QuickUpload&type=Images';
config.filebrowserFlashUploadUrl = 'Editor/ckfinder/core/connector/php/connector.php?command=QuickUpload&type=Flash';
config.toolbar_Full =
name: 'document', items : [ 'Source','-','Save','NewPage','DocProps','Preview','Print','-','Templates' ] },
name: 'clipboard', items : [ 'Cut','Copy','Paste','PasteText','PasteFromWord','-','Undo','Redo' ] },
name: 'editing', items : [ 'Find','Replace','-','SelectAll','-','SpellChecker', 'Scayt' ] },
name: 'forms', items : [ 'Form', 'Checkbox', 'Radio', 'TextField', 'Textarea', 'Select', 'Button', 'ImageButton',
HiddenField' ] },
name: 'links', items : [ 'Link','Unlink','Anchor' ] },
name: 'basicstyles', items : [ 'Bold','Italic','Underline','Strike','Subscript','Superscript','-','RemoveFormat' ] },
name: 'paragraph', items : [ 'NumberedList','BulletedList','-','Outdent','Indent','-','Blockquote','CreateDiv',
JustifyLeft','JustifyCenter','JustifyRight','JustifyBlock' ] },
name: 'insert', items : [ 'Image','Flash','FontAwesome','oembed','Table','HorizontalRule','SpecialChar','PageBreak' ] },
name: 'styles', items : ['Format','FontSize','TextColor' ] },
name: 'colors', items : ['BGColor','doksoft_bootstrap_advanced_blocks', 'doksoft_bootstrap_block_conf', 'doksoft_bootstrap_templates', 'doksoft_bootstrap_table', 'doksoft_bootstrap_button', 'doksoft_bootstrap_icons', 'doksoft_bootstrap_gallery', 'doksoft_bootstrap_badge', 'doksoft_bootstrap_label', 'doksoft_bootstrap_breadcrumbs', 'doksoft_bootstrap_alert' ] },
name: 'tools', items : [ 'Maximize', 'ShowBlocks','-','About' ]},
CKEDITOR.config.allowedContent = true;
CKEDITOR.dtd.$removeEmpty['span'] = false;
code]

logo
CKEditor YouTube
Youtube & Drupal 7
1 replies Solved

I got all the plugins working except the youtube. The icon does not show up in the settings or editor. I copied all the plugins into the ckeditor folder and all work but that one.
The plugin checkbox shows up under the ckeditor profile settings, but not the button icon. I am using the ckeditor drupal module.