Support topics for CKEditor Backup

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CKEditor Backup

I bought this plugin (CK Editor Backup) a few hours ago. I've installed it in CK editor. Now that I'm testing it I'm coming across problems:
My problem is that when I use the web browsers below and make back-up copies, in those browsers a back-up is made but it doesn´t show the snapshot of what has been saved. It's left blank / empty. I'm sending a screenshot so you can see for yourself.
BROWSERS:
Firefox Windows: 34.0.5
Firefox Mac: 35.0.1
Internet Explorer: 11, 10 and 9
How can I solve this problem?
I've revised all the documentation and I realise that in the forum a person has written about the same problem I have.: you can see it in the link,
http://doksoft.com/forum/?Itemid=126&catid=7&id=148&option=com_kunena&view=topic
Also, I don´t like the fact my surname appears as part of the profile name. Could you remove it?
If this question is published in a forum or blog (or any where else), please remove my surname - first name is fine.